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UK dad slams DHL courier for throwing daughter’s present over a wall

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A dad has blasted a delivery company after CCTV footage showed his daughter’s Christmas present flying over a wall into his garden courtyard.

A dad blasted a delivery company after his daughter’s Christmas present was chucked over a wall into his garden courtyard.

Paul Hepworth, 41, purchased his young daughter Felicity a $92 scooter and caught the delivery man on CCTV flinging the parcel into the air.

Footage shows the scooter flying over Paul’s 8ft wall before crashing into garden furniture and onto paving slabs.

The driver is then seen leaping up to see over the wall and take a photo to show the parcel had been delivered.

Paul has called for delivery firm DHL to discipline the driver.

“He could have hit one of the kids, it’s crazy. There’s no way he could have seen over the wall because it’s so high,” the father-of-four told The Sun.

“Why didn’t he just use the door?

“It’s a Christmas present, you don’t expect it to be thrown ten foot in the air to land on concrete paving slabs.

“This bloke needs to be spoken to. To me that is total gross misconduct.”

The scooter survived the 8ft drop, but its packaging was badly scuffed, ripped and dented.

Paul lives with his wife, stay-at-home mum Victoria, 37, and their four children, newborn Delilah, two-year-old Felicity, four-year-old Henry and 11-year-old Olivia.

Victoria was at home when the parcel was delivered on Wednesday at the family home in Houghton-le-Spring, Tyne and Wear, in England’s northeast.

She received a text from DHL to say the parcel had been delivered and signed for.

“Nobody signed for it so it must have been by the neighbours,” Victoria said.

“I knocked on their doors and one of them had it and then I checked the CCTV.

“I was quite angry to be honest, it’s disrespectful.

“It’s a present, you would not expect things to be chucked in that way.

“It’s a miracle the scooter survived the fall.”

DHL apologised and said their driver’s conduct falls below their standards.

“Clearly this incident is unacceptable and falls way below our normal high standard of customer service,” a spokesman said.

“We are investigating the issue with the driver involved and we have been in touch with Mr Hepworth to offer our apologies.”

This article originally appeared on The Sun and was reproduced with permission

Originally published as UK dad slams DHL courier for throwing daughter’s present over a wall

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